********* COVID 19 RESPONSE ***********
Generally there is a no-refund policy on the purchase of tickets, however, in the case of COVID19 forcing a cancellation, your tickets (minus credit card charges) will be refunded IN FULL, or rolled over to Island Vibe 2021 at your request. We have council approval for the 2020 event but we are awaiting confirmation on attendance numbers from QLD HEALTH.
PLEASE NOTE: While we can issue festival ticket refunds in the event of a forced cancellation due to COVID 19, please be aware that accommodation providers and Ferry Services may have their own policy regarding cancellations and refunds. It is advisable to hold off on booking these until we have more clarity from QLD HEALTH. We will update this information as soon as it comes to hand, however it may be late July before we know. Thankyou for your patience and we look forward to seeing you at the festival!
Find all the info you need about ticket types, name change and refund policy by clicking the link below.