Program & times
What are the Festival opening hours?
Opening hours for 2017 are as follows:
Thursday 26th October : 5.30pm - 11.30pm
Friday 27th October : 11.30pm - 11.30pm
Saturday 28th October : 10.00am - 11.30pm
Sunday 29th October : 10.00am - 10.00pm
(information subject to change)
Where can I get a timetable/line-up/programme?
The most updated version of the program is available from our Program page, which you can download onto your mobile devices. Please refrain from printing as we will have programs billed all around the festival site. Please note that the programme is subject to change without notice.
What is happening on Thursday 26th?
Can I come to the Pre Festival Party only?
Yes, you can purchase your Thursday ticket online at http://bit.ly/IslandVibeTickets
Festival facilities & services
Is there good phone reception on the Festival site?
Telstra has good coverage most places on the island, other networks such as Optus, Virgin etc are not as strong. You can still get reception at various parts of the festival site.
Can I withdraw cash at the Festival?
Yes, an ATM is available right next to the Merch Tent, on your left when entering the site. (information based on 2016 site map, location might change for 2017, please check again closer to the event)
What are the different payment methods accepted at the Festival?
You can use cash, debit cards, credit cards and Visa Electron to pay at the bar. However not all food vendors and market stalls accept these payment methods.
(information subject to change, please check again closer to the event)
Is there a cloakroom?
Yes, at the Merch tent, on your left when you walk into the Festival! You can leave up to 2 items for only $5. We would recommend not leaving your belongings unattended as security and the Festival cannot be held responsible.
Who can I contact regarding lost and founds?
During the event, please bring found items to Box Office Solutions window. After the event, you can contact the Festival team on our Facebook page.
Is there First Aid on site?
Yes, if you’re in need of first aid or help of medical staff, go immediately to the first aid point or contact the safety personnel wearing orange vests.
Location of the First Aid tent will be confirmed closer to the event.
Are there toilets on site?
Yes, composting toilets are available next to the Coconut Lounge stage, and male and female urinals are located by the bar.
Is there drinkable water?
Yes! Free filtered water fountains sponsored by the Redland City Council can be found around the Festival.
Are there vegetarian, vegan, gluten and dairy-free food options?
Yes, we have a fantastic variety of delicious food vendors who accommodate for most dietary requirements.
Can I bring my dog?
Unfortunately we cannot accept animals on site.
Can I smoke at the Festival?
Smoking is banned on the dancefloors, tents and in the bar. Please be considerate when smoking and remember Island Vibe is a Butt free event, so please Bin Your Butts!
Can I drink alcohol at the Festival?
Yes, but make sure you only drink alcohol from the Festival bars and within the licensed bar areas.
Are there any prohibited items?
Yes, due to safety reasons and a pleasant festival experience, do NOT bring the following items to the festival area (bags will be checked upon entry on the festival site):
– Alcoholic beverages
– Glass containers
– Pets or other animals
– Weapons of any kind, firearms, drugs/narcotics, alcohol and any other illegal items
– Aerosol sprays (hairsprays, deodorants, paints etc.)
Are kids welcome?
Yes! We are an all ages event and we make sure that your kids have plenty to do at the kids and workshops space. They do not even need a festival wristband if they are under 13 years old!
Is the Festival accessible to people with reduced mobility?
Yes and there is a wheelchair toilet facility near the main entrance.
transport & travel
How far is the beach?
Home Beach is 30 metres from the Festival - Just behind the tree line! It is a stunning sheltered beach ideal for swimming with the possibility of spotting a dolphin or two...
How can I travel to the Festival?
Check our Transport page for details.
Is there a bicycle parking?
We encourage all Vibers to ride to the Festival if they can! There is a bicycle parking area free of charge, which is located by the main entrance.
Where can I park my car?
There is very limited parking across the road from the site, and along the kerbside in selected areas. We encourage patrons to use public transport, carpooling or bring a bicycle from their accommodation to avoid congestion.
Details on public transport on our Transport page.
Spare seat on the Miler Carpooling website or on our the Island Vibe Facebook group.
festival camping & island accommodation
What are the accommodation options available on the Island?
Check our Accommodation page for details. When booking camping at the Adder Rock campground (only accessible to ticket holders), please make sure to book the appropriate camping site, especially if you plan to sleep in your van! Be quick, van sites will sell out very quickly and are very limited!
When I arrive at the Adder Rock campground, can I set up camp anywhere?
No, please check in with the Camp Warden and wait to be guided to your pre-booked site.
Is it possible to reserve/allocate a specific space for me in general camping or the campervan fields?
Yes - You can book through: https://events.ticketbooth.com.au/event/island-vibe-festival-2017
festival entry & ticket
What are the Box Office operating hours?
From Thursday 26th at 4pm - 11.30 pm and 10am each morning thereafter til the Festival closes on Sunday 9.30pm.
When will I receive my e-ticket?
You should receive your e-ticket via email at time of purchase. If you haven't, please contact support.ticketbooth.com.au.
Do I need to print my e-ticket to get a wristband?
You need to bring either a printed copy or a downloaded version e-ticket on your electronic device. Please ensure you have your ID for presentation at both the Box Office and Adder Rock campground.
Will I be able to buy tickets at the gate?
Yes! Please be aware that prices will be higher than if purchased online at http://bit.ly/IslandVibeTickets.
What are the different payment methods accepted at the Box Office?
You can use cash and EFTPOS to pay at the Box Office.
When can I pick my 3-day season pass?
You can pick-up your 3-day season pass/wristband no earlier than Friday 10am.
Can I pick up a wristband for another person?
The wristband will be applied and tightened on the ticket holder’s wrist upon pick up. Therefore, the wristband cannot be picked up by anyone else but the ticket holder personally.
Can I share a wristband with another person?
The wristband is personal and it cannot be shared with anyone else, it must be worn during the whole time it is valid. An unattached wristband is not valid for entrance.
Can I exit and reenter the site with a day wristband?
Yes, Island Vibe attendees with an appropriate day or season wristband can enter and exit the festival site as they wish while their wristband is valid.
I cannot attend the event anymore, how do I get refunded?
There is no refund policy. However you can change the name on the ticket via support.ticketbooth.com.au for a $20 fee.
Can I volunteer/have a stall/present a workshop/perform at Island Vibe Festival 2017?
Unfortunately our program is full for this year and all volunteer positions have now been allocated. Please make sure to check the website again early April for the applications' opening dates for 2018. Expressions of interest submitted before this date will not be considered.
We hope you found your answer. Please contact us at admin [at] islandvibe.com.au in case you didn’t.